We aim to collect as little personal data as possible, while still providing a reliable service.

What we collect - Account data: your email address and basic account/subscription information. - Usage data: how you use TalkTinker (e.g. feature usage, clicks, errors). This helps us improve the product. - Technical data: device/browser details and approximate location (derived from IP) as part of standard web/app requests and analytics.

How we use your data - To provide the service (login, subscriptions, saving your work). - To keep TalkTinker secure and prevent abuse. - To understand what’s working and what needs improvement.

Sharing / processors (we don’t sell your data) We do not sell your personal information. We do use trusted service providers (“processors”) to run TalkTinker: - PostHog: product analytics (only when enabled in our configuration). - Paddle: payment processing and subscription management (Merchant of Record). - Ably: realtime messaging for live sessions. - Hosting/infrastructure providers needed to operate the service. These providers process data on our behalf and only for the purposes described above.

Your rights (GDPR) You can request access, correction, or deletion of your personal data. You can delete your account from your dashboard.

Retention Inactive accounts without an active subscription are automatically deleted after 2 years of inactivity.

Where data is stored We aim to store data within the EU and use EU-friendly providers where possible. Some processors may handle data outside the EU with appropriate safeguards.

Contact If you have questions about privacy, contact us at [email protected].

Plain-English summary: use TalkTinker to create materials for therapy and education. Don’t share accounts, don’t redistribute our image library, and don’t misuse the service.

1) Using TalkTinker By using TalkTinker you agree to these Terms. If you don’t agree, please don’t use the service.

2) Your account and security - TalkTinker uses passwordless login links/codes. Keep access to your email secure. - You may not share your account with others or resell access to TalkTinker.

3) What you are allowed to do with the images and materials If you have an active subscription or lifetime access, you may: - create worksheets, flashcards, activities and PDFs using TalkTinker, and - share/print those generated materials with your own clients, students, or classes.

4) What you are not allowed to do You may not: - redistribute, publish, or resell the raw images (or provide a “download pack” of our images), - use automated tools (scrapers/bots) to download content in bulk, - remove watermarks or bypass technical restrictions, - reverse engineer or attempt to extract the image library or source assets, - use TalkTinker to build or power a competing image bank/library.

If you want to use images commercially outside of therapy/education practice (e.g. in a product or service you sell), contact us for a separate license.

5) Professional responsibility and sensitive information TalkTinker is a tool for creating practice materials. You are responsible for how you use the materials in your work. Please do not upload or include confidential or patient-identifying information in names, notes, or shared materials unless you have a lawful basis and consent where required.

6) Availability, changes, and “as-is” We work hard to keep TalkTinker available, but we can’t guarantee uninterrupted service. The service is provided “as is” and may change over time.

7) Suspension and termination We may suspend or terminate access if we reasonably believe you are violating these Terms or misusing the service. You can delete your account from your dashboard.

8) Liability To the maximum extent allowed by law, TalkTinker is not liable for indirect or consequential damages. Our total liability is limited to the amount you paid for the service during the 12 months before the issue arose.

9) Governing law These Terms are governed by the laws of Finland.

10) Contact Questions? Email us at [email protected].

Payments made on the web are processed through Paddle.com, who acts as the Merchant of Record (MoR) for those transactions. This means Paddle.com is the legal entity responsible for selling our service to you, handling payment processing, tax compliance, and payment security.

If you purchase TalkTinker through the mobile app, Apple (App Store) or Google (Google Play) acts as the Merchant of Record for that in-app purchase.

For any questions about your purchase or subscription, please contact our support team at [email protected].

While we encourage you to try all features before subscribing, we also offer a 14-day money-back guarantee. If you're not completely satisfied with TalkTinker within 14 days of your purchase, we'll gladly provide a full refund - no questions asked. Simply contact our support team to process your refund.